Privacy Policy

Privacy Policy

Effective Date: January 9, 2026

FlexiCart ("we," "us," or "our") operates theflexicart.in. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website and services.

Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:

Personal Data

  • Name and contact information (email address, phone number)
  • Shipping and billing address
  • Payment information (processed securely through our payment partners)
  • Order history and preferences

Usage Data

We may collect information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.

How We Use Your Information

We use the collected data for various purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders and deliveries
  • To provide customer support
  • To send promotional emails (with your consent)
  • To improve our website and services
  • To detect and prevent fraud

Payment Processing

We use secure third-party payment processors including Razorpay and other payment gateways. We do not store your complete credit card or debit card information. For Cash on Delivery (COD) orders, no payment information is collected in advance.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Shipping and logistics partners to deliver your orders
  • Payment processors to complete transactions
  • Service providers who assist in operating our website
  • Law enforcement when required by law

Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent for data processing

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:


Email: flexicartofficial@gmail.com

Website: theflexicart.in